To cancel or modify an order, contact us via email at sp@91giftidea.com, providing your order number and the requested changes. They will confirm once the modification or cancellation is processed.
Important Time Limit:
Cancellation or modification requests must be submitted within 2 hours of purchase. After this 2-hour window, the order is locked for processing and cannot be changed.
Cancellation Fees:
A 20% management and transaction fee will be applied to cancelled orders, based on the total order value.
Design Modifications and Holiday Season:
Design modifications may significantly delay order delivery, especially during the holiday season. Timely delivery is not guaranteed with design changes.
Personalized Orders:
Personalized orders cannot be cancelled or modified once completed. Carefully review all details before finalizing the order.
Acceptance of Terms:
Making a purchase signifies acceptance of all the terms and conditions outlined in the cancellation and modification policy.